Shipping policy

Processing time
The time I need to prepare an order for shipping varies. Made to order items are a 2-4 week processing time. Ready to ship items ship in 2-5 days.

I ship to the address provided as the "shipping address" at checkout. PLEASE MAKE SURE THE INFORMATION IS ENTERED CORRECTLY to ensure accurate delivery of the pieces. If you realize you made an error in your address, please contact me as quickly as possible. 

Lost package:

Q : I have not receive my package even though its been marked as delivered, what should I do next?

 A : The next best thing is to contact your local post office to let them know that the package wasn't delivered. If after double checking and you still are unsure of its whereabouts, I would suggest you file a claim through USPS. Unfortunately once the package leaves me, I am not responsible for refunding or replacing the item.

If the item comes back to me because the wrong address was written, I am not responsible for paying the shipping costs to re-send the package. The buyer is responsible at checkout to make sure that the address is correct.

Estimated shipping times
North America: 2-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method chosen. 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.